Insurance-pay pricing..

We are delighted to be able to take patients with insurance. As with everything, insurers have a specific pathway that you need to follow, this may be particular to your insurance policy so please can you check with your insurer:

In general, patients will have seen their GP or specialist then received a referral for an iron infusion, this is what the insurance company normally needs to issue an authorisation code for consultation and/or treatment (see below for details).

So all you need to do is send us your referral letter, Insurance membership and treatment authorisation numbers and we will book you in.

If you do not have a referral,then The Iron Clinic can undertake a normal consultation (for which you have to self pay) and we can then write a relevant letter. We cannot provide details in support of someone for treatment that we have not reviewed. Following a medical review and consultation, you will be able to provide that letter to your insurer for them to review and, if they deem within your policy, authorise treatment.

Insurance details

Authorisation, should be for Professor Toby Richards GMC 4192466 and the infusions to be at The Iron Clinic registered at 101 Harley Street, Marylebone W1G 6AH.

BUPA – The Iron Clinic provider number is 60012909 and the code for iron infusion: –
X3591 X3591-1 Intravenous infusion of iron 1000mg
X3591 X3591-2 Intravenous infusion of iron 1500mg

Vitality – The Iron Clinic provider number is WEF 03/12/25

CIGNA – The Iron Clinic provider number is 280453

WPA – The Iron Clinic provider number is 920832924 code X3591

AXA – Professor Richards and The Iron Clinic 14084

It is vital you confirm with your insurer. This needs to include: –

1. 1. Approval for a consultation – 15780 or 20300
   2. Approval for an iron infusion – X3591 or some use the code X3590
   3. Approval for a blood test at 2 months
   4. Approval for follow up consultation – 12760

Once you have the insurance authorisation please email this number and your insurance policy number to insurance@theironclinic.co.uk with:

• Your blood results and referral letter and authorisation code please.
• We can then upload this to the system
• We will then book your consultation online via zoom in advance and provisional date for the infusion. Subsequent communications / invoicing / follow up will be via The Iron Clinic, normally with an online review.

It is the responsibility of the individual to organise the approvals with their insurers – this in accordance with their policy, as such we can only accept insured patients AFTER they have approval from their insurer with the relevant authorisation number.

If you have had a consultation and need approval for the infusion please ensure you send your insurer the consultation letter, as this will have all the information they require.

Please note that the administration and additional paperwork for your insurance process is not something The Iron Clinic are able to manage for you. Additional insurance reports will be charged £50 per report. Similarly, you do book a self pay then want to cancel and change to insurance and ask us to refund then there will be an admin charge of £50 and so refunded £150.

If there is any confusion then we ask that you pay the normal self-pay fees at your visit and then reclaim from your insurer directly.

The customer is liable for and excess or invoices refused by insurers. All accounts should be settled on the day of treatment unless prior arrangements are in place. We accept all major credit cards. Failure to pay will be politely chased. However, accounts that remain in debt after 2 weeks will be passed to Redwood Collections, a late payment fee of £65 be added to your account and you will be liable for all subsequent charges incurred including time for either admin staff (£50p.h.) or consultant staff (£400p.h.).